Value of the App – Sultan Delight Burger is a Quick Service Restaurant in the Kingdom of Saudi Arabia. We have developed Application as well as the ERP software for the restaurant to handle the end to end process of the restaurant so that their process can be simplified and smooth. Sultan Delight Burger has a chain of 40+ restaurants almost all the major cities of the KSA and it was in fact quite complex to bring every together under a shelter of ERP system and Mobile App. Food can now be ordered and delivered at the comfort of your home. The supervisor will have a close look and will be able to track the order. There will be two apps developed for this business one for the customer and another for the delivery boy. Point of Selling will be maintained so that the whole process can be extremely convenient. The whole system will be Cloud Based Service; the proper Inventory can be maintained with the use of this system. Order can be placed and received through mobile apps. Orders can be collected by self or can be delivered home. Orders can be placed through tele calling as well. The Accounts of the restaurants will be well maintained and employee management can be easily maintained through this system. The whole process from Restaurant to order placing the whole will be maintained and organized through the ERP software and cloud base. The process is to minimize the human effort with our solution.
Platform – The application runs smoothly runs on iOS and Android operating system.
Unique Features – There are dedicated features for both the applications for Driver and for the customers. For ERP system there will be features like order scanning, automated cash drawer and dispenser.
Challenges – The challenges faced by us is to integrate scanners and Bluetooth printer for the cashier. Since we are also providing the Hardware devices we had to install the devices by considering the basic compatibility as well.
Solution – We have provided the best Hardware devices which are compatible to work seamlessly with the system. We have successfully integrated the Bluetooth printers and scanners.